Privacy Policy

What do we do with your information?

When you purchase something, register, contact us or use our website, we collect the personal information you provide such as your name, address, email address, and phone number. When you browse our site we may also automatically collect technical information such as your computer’s IP address, browser type and operating system to help us improve the site and provide relevant content.

Email marketing (if applicable): With your permission we may send you emails about our services, new features and other updates.

Consent

How do you get my consent?

By providing personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return, you consent to our collecting and using that information for that specific purpose. If we ask for personal information for a secondary reason (for example, marketing), we will either ask you directly for your express consent or provide you a simple way to opt out.

How do I withdraw my consent?

If you change your mind after giving consent, you may withdraw it at any time by contacting us at info@officesbymav.com.

Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service. We may also disclose your personal information to our third-party partners, including space providers and service partners, in connection with services you avail. Those partners may contact you to offer additional services related to your membership or booking.

You may opt out of communications from such third parties by contacting us; you are under no obligation to meet with or purchase additional services from third parties unless you expressly agree.

With your consent, we may share your information with third parties for promotional purposes or to provide special offers. Where you consent, we may also use and publicise your name, likeness and other information for advertising or promotional activities.

Third-Party Services

Third-party service providers we use (for example payment gateways, analytics providers, and hosting providers) will collect, use and disclose your information only to the extent necessary to perform services for us. Payment processors have their own privacy policies covering the information we must provide to them for transaction processing; please review their policies when you use those services.

Note: certain third-party providers may operate in jurisdictions different from yours and different data protection laws may apply. Once you leave our site or are redirected to a third-party website, this Privacy Policy no longer applies to your activity on that site.

Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before providing personal information.

Cookies

We use cookies and similar technologies to maintain sessions and to analyse site usage. Cookies help us personalise your experience and remember preferences. Cookies are not used to personally identify you on other websites. If you prefer, you can disable cookies via your browser settings — however some site features may not work correctly without cookies.

Security

We take reasonable technical and organisational measures to protect your information from unauthorized access, disclosure, alteration or destruction. These measures include using firewalls and encryption, maintaining secure storage, and restricting access to authorised personnel.

Data retention

We will retain your personal information only for as long as necessary to provide services to you and to comply with legal obligations. You may request deletion of your personal information by contacting us; we will process deletion requests in accordance with applicable law. Note: deletion may result in loss of access to services and transactional records required by law may be retained for the legally required period.

How your personal information is used

• Contact: to contact you regarding bookings, confirmations or support.
• Support: to respond to your requests or questions about our services.
• Improve services: to personalise and improve our website, products and services based on usage and preferences.
• Analytics: to analyse site trends and customer interests for better service.
• Marketing: to send you offers and updates when you opt in (you can opt out any time).
• Transactional communications: to send emails or SMS about your account, bookings or payments.
• Legal & safety: to comply with law, enforce our rights, or respond to legal requests.

Email / SMS Opt-Out & Account Deletion

You may opt out of marketing emails or SMS by unsubscribing via the link in the message or by contacting us at info@officesbymav.com. We will process opt-out requests within approximately ten (10) days. Transactional messages related to bookings and payments will continue even if you opt out of marketing.

To request deletion of your personal data, contact us at info@officesbymav.com. We may take up to fifteen (15) days to process deletion requests. Certain transaction records may be retained to satisfy legal or regulatory obligations.

Audits

We periodically conduct audits to ensure compliance with this Privacy Policy and applicable data protection requirements.

Disclaimer — Prohibited Content

You must not upload or share content that:

1. Belongs to another person without rights or permission.
2. Is defamatory, obscene, pornographic, abusive, harassing or unlawful.
3. Is harmful to children or otherwise illegal.
4. Infringes any patent, trademark, copyright or other proprietary rights.
5. Violates any law or regulation.
6. Impersonates another person or misleads about the origin of information.
7. Threatens the security, sovereignty, or public order of any nation.
8. Contains malware, viruses or harmful code.
9. Is false or misleading with intent to harm or deceive.

Grievance Redressal Officer

If you have a grievance regarding our privacy or data practices, please contact our Grievance Redressal Officer:

• Email: info@officesbymav.com

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By using our site you consent to this Privacy Policy. We may update this policy from time to time — any material changes will be posted on this page with an updated date.